by kevin » Thu Jul 30, 2015 5:37 pm
Could you please provide the things I have asked? Is ser2sock running and communicating with your alarm and device still? You can verify by telnetting to port 10000 of the alarmdecoder.
Can you provide the logs that are in /opt/alarmdecoder-webapp/instance/logs/ and /var/log/gunicorn/ ? You can do this by SSH into the pi and doing a "sudo su" followed by "tail -n 100 /var/log/gunicorn/alarmdecoder.log" and copy/pasting the results. After this, do a "tail -n 100 /opt/alarmdecoder-webapp/instance/logs/info.log" and do the same copy/paste procedure.
Also please copy/paste the output of this command afterward:
ps axufw
After we have all of this data, we can begin to determine what the problem might be. Are there any settings you had changed prior to the alarmdecoder web-app functioning incorrectly? If no settings were changed, it is possible to save your database and reflash the image to the sd card and restore your database, but this might be a last resort procedure.
Not an employee of the company. Just here to help and keep things clean.