Page 1 of 1
SMTP 465
Posted:
Thu Apr 14, 2016 4:46 pmby scut77
Hi there,
I changed email provider which uses SMTP on port 465.
My AD pi doesn't send emails anymore. The error message that appears when I click Save and Test is:
Error sending test notification: Connection unexpectedly closed
Any ideas?
Thanks
Re: SMTP 465
Posted:
Fri Apr 15, 2016 1:46 pmby kevin
We don't support the 465 SSL, but we do support the 587 that your ISP supports - use port 587 with no TLS according to optimum online's documentation.
Re: SMTP 465
Posted:
Fri Apr 15, 2016 2:02 pmby scut77
Kevin,
Thanks for your reply.
1st: I will try another port then.
2nd: how do you know about Optimum?
Thanks
Re: SMTP 465
Posted:
Fri Apr 15, 2016 2:03 pmby kevin
As an admin, I see all that information so it was easy to dig up the info on your ISP to help
Re: SMTP 465
Posted:
Fri Apr 15, 2016 2:51 pmby scut77
Kevin,
That's a good thing but why those information are in your servers?
I never submitted any of my ISP info. Please advice.
Thanks
Re: SMTP 465
Posted:
Fri Apr 15, 2016 11:20 pmby kevin
You didn't submit any information, the system just logs your IP address - rather than asking and making the thread longer I just did a reverse lookup and went to their customer support - did not mean to offend or scare - we do not store any personal or identifying information - all it told me was that it belonged to optimum and I went from there.