alarmdecoder.com

Hi. I have a doorbell plugged into my Vista 20P zone 5. I have the zone configured as a customizable zone (90) and my customization (182) is: 12,15,12,7,12,3,0,0,0,4

The zone details from *56 are: Zn ZT P RC HW:RT05 90 1 10 NO:0

I'm having two issues:
1. Sometimes I'm getting "beep" events without the corresponding fault/restore
2. the restore events seem to be getting delayed by 3-4 seconds

Here's my code:

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def main():
    try:
        device = AlarmDecoder(SerialDevice(interface='/dev/ttyUSB0'))
        device.on_message += handle_message
        device.on_zone_fault += handle_zone_fault
        device.on_zone_restore += handle_zone_restore

        with device.open(baudrate=115200):
            while True:
                time.sleep(1)

    except Exception as ex:
        print ('Exception:', ex)

def handle_message(sender, message):
    if message.beeps > 0:
        print(datetime.datetime.now(), message.beeps)

def handle_zone_fault(sender, zone):
    print(datetime.datetime.now(), 'zone fault', zone)

def handle_zone_restore(sender, zone):
    print(datetime.datetime.now(), 'zone restore', zone)

if __name__ == '__main__':
    main()

And here's some sample output. As you can see, the first two "got beeps" events were surrounded by fault/restore and so was the last 1. But the middle 5 "got beeps" events were not.

For issue #1: This seems to be related to how long I push the doorbell button for. If I push it for a short period of time, then the system registeres the "got beeps" event but doesn't get the fault/restore.

For issue #2: I don't have any theories as to why my zone restore events are delayed by 3-4 seconds. My other zones don't seem to be doing that.

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(datetime.datetime(2017, 11, 30, 19, 3, 47, 56283), 'zone fault', 5)
(datetime.datetime(2017, 11, 30, 19, 3, 47, 56361), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 3, 51, 836848), 'zone restore', 5)
(datetime.datetime(2017, 11, 30, 19, 3, 52, 922422), 'zone fault', 5)
(datetime.datetime(2017, 11, 30, 19, 3, 52, 922720), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 3, 58, 102909), 'zone restore', 5)
(datetime.datetime(2017, 11, 30, 19, 3, 59, 400396), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 4, 1, 540648), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 4, 3, 829353), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 4, 5, 630067), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 4, 7, 454500), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 4, 9, 335122), 'zone fault', 5)
(datetime.datetime(2017, 11, 30, 19, 4, 9, 335442), 'got beeps: ', 3)
(datetime.datetime(2017, 11, 30, 19, 4, 14, 478639), 'zone restore', 5)

Is this the right forum to post a question like this in? Or should I be posting somewhere else like ShieldLab?

Please see if the issue persists (data you want to see) is in the raw stream connected directly to the device with no code involved

OK. Here are the raw logs.

I'll focus on issue #1 for now because it's easier to see in the logs.

As you can see, line 2 and line 4 below both are 3-bell chime events (indicated by the 3 in position 6). However, line 2 shows no front door bell fault.

Line 2 was a short button press. Line 4 was a longer button press.

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[10000001100000003A--],008,[f70400ff1008001c28020000000000]," DISARMED CHIME   Ready to Arm  "
[10000301100000003A--],008,[f70400ff1008031c28020000000000]," DISARMED CHIME   Ready to Arm  "
[10000001100000003A--],008,[f70400ff1008001c28020000000000]," DISARMED CHIME   Ready to Arm  "
[00000301100000000A--],005,[f70400ff1005030028020000000000],"FAULT 05 FRONT  DOOR BELL       "
[10000001100000003A--],008,[f70400ff1008001c28020000000000]," DISARMED CHIME   Ready to Arm  "

Am I understanding correctly that this seems to be an issue in the raw logs too?

Ya this is not something I have seen. I just tested with a 20p and a 50pul and do not see this extra beep. Can you confirm this happens every time a door is faulted or is just 3 beep random? Please provide details on panel model and panel version #'s

Best
Sean M

Sorry for the very very long delay in responding.

Can you confirm this happens every time a door is faulted or is just 3 beep random?

Not sure what you mean. The three-bell chime event happens every time I push my doorbell button, which is good. Sometimes it generates a fault (which is what I want), and sometimes it doesn't (which is bad). As far as I can tell, long button presses generate 3 beeps and a fault. Short button presses generate 3 beeps but no fault.

Please provide details on panel model and panel version #'s

I have a Vista 20P. The chip shows WA20P-10.23

Please let me know if there's anything else that I can provide that would help diagnose.

Just wanted to check in on this. Thanks.

Is this the right place to be posting this question?

Try emailing support