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Import Failed: Not a valid AlarmDecoder archive.
Posted:
Sat May 05, 2018 5:11 pmby jeffwu
Hi
I got above error when trying to import from a tar. the tarball was exported from the same device. any idea?
Re: Import Failed: Not a valid AlarmDecoder archive.
Posted:
Sat May 05, 2018 5:56 pmby jeffwu
I have tried Safari, Chrome. the problem persists. Is "import" function broken?
I am at the latest webapp and firmware (just updated both).
Re: Import Failed: Not a valid AlarmDecoder archive.
Posted:
Sun May 06, 2018 3:15 amby jeffwu
Resolved:. The problem was Safari on Mac. The export archive file with .tar.gz. Mac automatically unzipped the file and saved it as .tar in Download folder. With that, when tring to import, web app complained file format invalid. The workaround is to use chrome to do export and import.