Import Failed: Not a valid AlarmDecoder archive.

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Import Failed: Not a valid AlarmDecoder archive.

Postby jeffwu » Sat May 05, 2018 5:11 pm

Hi

I got above error when trying to import from a tar. the tarball was exported from the same device. any idea?
jeffwu
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Re: Import Failed: Not a valid AlarmDecoder archive.

Postby jeffwu » Sat May 05, 2018 5:56 pm

I have tried Safari, Chrome. the problem persists. Is "import" function broken?

I am at the latest webapp and firmware (just updated both).
jeffwu
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Re: Import Failed: Not a valid AlarmDecoder archive.

Postby jeffwu » Sun May 06, 2018 3:15 am

Resolved:. The problem was Safari on Mac. The export archive file with .tar.gz. Mac automatically unzipped the file and saved it as .tar in Download folder. With that, when tring to import, web app complained file format invalid. The workaround is to use chrome to do export and import.
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