Can not get 2nd alarm panel to retreive

[enigmis]

I have two of these and connected the first one just fine, but this one doesnt seem to respond. Its on address 31 like the other one and just like the keypad displays, wiring all checked out, com port is fine etc. Any ideas? I also cant seem to figure out exactly what type of system this is. Its close to a 10se but not exactly. Heres a pic.

[mathewss]

It sure looks like an SE to me I did find manuals for a 4110DL on the googles...

Do you have an existing keypad connected and working? All the docs say its compatible with various SE keypads so the AD2* set to 31 should work fine.

Re
Sean M

[enigmis]

The existing old keypad is wired in still and working. Thats why it just doesnt make sense. I switched wiring, devices, com ports all back and forth to verify there wasnt an issue there. It just isnt reading the board. Should I disconnect the existing keypad?

[mathewss]

Nope wont matter. I presume the existing keypad is set to 31 you can confirm pressing [1+2] and holding it in after power up..

If wiring is correct then the best advice I have is to load beta firmware onto the AD2* and using putty get a few debug dumps from your panel by entering @48. If you get the dumps email them to me at general@support.nutech.com or you can set it up on a system where I can connect in and look at it myself if you are not able to figure out the debugging setup. Here again just email me and we will figure it out.

Re
Sean M

[mathewss]

This is a NON alpha panel unfortunately. The panel does not have any ALPHA messages. These were out sometime pre SE or were the low end versions of the SE panel. If I get my hands on one ie you send this to me when you replace it I will look at implementing a minimal FAKED alpha output just showing numbers like "05" when zone 5 is faulted and section #1 data so we can see armed state etc. I just need one in my lab to make this happen.

I see 1 or 2 of these come up every year so not a lot but I still want to support as many as possible just because I can

Re
Sean M

[lucavista]

Hi,
I've the same problem. Everything works fine with 4140XMPT2 but I can't make it work with 4140XMP. I set the keypad on 31. The webapp test works but I can't actually send any command. Help please, thanks!

[kevin]

Please connect directly to the ad2 device via ser2sock (telnet) or direct device communication via a serial program such as screen (screen <device> <baud>) ex: screen /dev/ttyAMA0 115200 if using ad2pi

There please dump your configuration 'C' as well as firmware version and flags 'V' - also see if you are seeing messages from the panel there. It could be seeing messages but not interpreting them if it's a NON-ALPHA panel. More exploration to be done on your end to narrow this down!

[lucavista]

Thanks for the answer!
I did what you suggested, this is what I have about configuration and version:

Code: Select all

!CONFIG>ADDRESS=31&CONFIGBITS=ff00&LRR=N&EXP=YNNNN&REL=NNNN&MASK=ffffffff&DEDUPLICATE=N
!VER:ffffffff,V2.2a.6,TX;RX;SM;VZ;RF;ZX;RE;AU;3X;CG;DD;MF;LR;KE;MK;CB

And those are few messages display messages I have. I can see those as well within the webapp.

Code: Select all

[0010031000000000----],0bb,[f700000080bb038c10000000000000],"038c10 ANZA RETE                   "
[0010001000000000----],0bb,[f700000080bb008c10000000000000],"MANCANZA RETE                   "
[0000010000000000----],0bb,[f700000080bb010c00000000000000],"SPENTO Premi* e vedi zone aperte"          "
[0010031000000000----],0bb,[f700000080bb038c10000000000000],"038c10 ANZA RETE                   "


I think the problem is about the input messages (keypad buttons) not well intepreted by the alarm system.
How should I proceed? Thanks

[kevin]

Please load up the beta firmware from here: http://www.alarmdecoder.com/wiki/index.php/Firmware

Once loaded to the device, connect to it as before, and issue the command '@48'

Once you have done that, do some button presses, trying to disarm your alarm - then please send that debug output to ad2usb@support.nutech.com

Once done, you can enter '@00' to exit debug mode. This will give us a lot of information about the messages and hopefully help us narrow down your problem on your panel.


Also please verify address of other keypads in your system by pressing 1+3 on them and holding, it will display their address. Just making sure this is a "SE" type panel.